Privacy Policy

This Privacy Policy governs the collection, use, and disclosure of personal information provided by users of Vantforce (the "Site"). By accessing this Site, you agree to the terms of this Privacy Policy.

Vantforce reserves the right to modify this Privacy Policy at any time. Changes take effect upon publication. The Site may contain links to third-party websites that have their own privacy policies; Vantforce is not responsible for those policies. By submitting personal data, users give full consent to its processing as described herein.

Collection, Storage and Deletion of Personal Data

Vantforce collects personal data only with user consent and solely for service delivery purposes. All collected data is protected by appropriate technical and organisational security measures.

Personal data is retained for a maximum of 75 years from the date of collection, or until the company ceases operations.

Data may be anonymised, blocked, or deleted to prevent further processing when retention is no longer necessary.

Vantforce collects data in the following categories:

Technical Information

  • Access time and IP address;
  • Traffic sources to the Site;
  • Pages visited by the user;
  • Ad banner impressions;
  • Other technical information provided by the browser;
  • User's phone number (if a call is made to numbers listed on the Site).

Upon registration, Vantforce collects the information required for authentication, personalisation, order delivery, or feedback:

  • Username;
  • Email address, phone number, and postal address (where delivery is required).

User Activity Information

  • Information about agreements or contracts between the user and Vantforce;
  • Support requests submitted to the company;
  • Details of products or services purchased or used;
  • Payment records and other financial information required by applicable law.

Purposes of Processing Personal Data

  • Selling products and providing services;
  • Incorporating customer feedback into product development;
  • Sending promotional communications by email or SMS (with consent);
  • Providing customer support and feedback channels.

Vantforce Does Not Share Personal Data with Third Parties Except in the Following Cases

  • With the user's explicit consent;
  • When required by law enforcement authorities under applicable law;
  • In the event of a merger or acquisition of the company.

Use of Cookies and Web Beacons

Cookies allow Vantforce to collect the following information: IP address, operating system, browser type, and referring URLs. This data is used to improve user experience (e.g. saving login sessions, analysing traffic). Web beacons are used to display anonymised visitor statistics. Users may disable cookies in their browser settings at any time.

User Rights Regarding Personal Data

All users may update their personal information in their account settings. To request deletion or cessation of processing, please contact Vantforce using the details provided on the Contact page.

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