Vantforce strives to ensure complete customer satisfaction. If you are not fully satisfied with your purchase, please review our return policy below.
You may return most items within 30 days of delivery for a full refund. To be eligible for a return, items must be unused, in the same condition in which they were received, and in the original packaging.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 5–10 business days. Please note that original shipping costs are non-refundable.
We replace items only if they are defective or damaged upon receipt. If you need to exchange an item for the same product, please contact us via the Contact page.
You are responsible for paying your own shipping costs when returning an item, unless the return is due to our error (e.g. wrong or damaged item received).
To initiate a return or for any questions about this policy, please contact us using the details provided on the Contact page.